Privacy Policy

Emblema Live ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform (the "Service").

By using Emblema Live, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2.1 Personal Information

When you register for and use our Service, we may collect:

• Name and email address
• Profile information (username, bio, profile picture)
• Event and speaking information
• Feedback and ratings you provide or receive
• Communications with us and other users
• Payment information (if applicable – we do not currently process or store payment card details; any future payments would be handled by third-party payment processors)

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

• Device information (type, operating system, browser)
• IP address and approximate location derived from IP address (country/region level, not precise geolocation)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

If you connect your account with third-party services (e.g., social media), we may receive information from those services in accordance with their privacy policies.

We use the collected information for various purposes:

• To provide, maintain, and improve our Service
• To create and manage your account
• To process transactions and send related information
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze usage and trends
• To detect, prevent, and address technical issues and security threats
• To develop new features and services
• To send you marketing communications (only with your explicit consent - see section 3.1 below)
• To comply with legal obligations

3.1 Marketing Communications

We will only send you marketing emails if you have given us explicit consent. This includes:

• Product updates and new feature announcements
• Community news and beta program updates
• Educational content and best practices

How to manage your preferences:

• Opting in: During account creation or in your account settings, you can choose to receive marketing emails
• Opting out: Every marketing email includes an "unsubscribe" link at the bottom. Click it to instantly stop receiving marketing communications
• Account settings: You can also manage your email preferences in your account settings at any time

Note: Even if you opt out of marketing emails, we'll still send you essential service-related communications (password resets, security alerts, account notifications).

If you are from the European Economic Area (EEA), our legal basis for collecting and using your information depends on the data and the context:

• Contract: Processing necessary to provide the Service you requested
• Consent: You have given us permission to process your data (e.g., marketing communications, analytics cookies)
• Legitimate Interests: Processing necessary for our legitimate interests, such as improving platform security, preventing abuse, analyzing usage patterns to enhance user experience, and developing new features. We have balanced our legitimate interests against your rights and freedoms and determined that our processing does not override your data protection rights.
• Legal Obligation: Processing necessary to comply with the law (e.g., tax records, legal requests)

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• With Your Consent: When you explicitly agree to share information
• Service Providers: Third parties who perform services on our behalf (e.g., hosting, analytics)
• Legal Requirements: When required by law, subpoena, or legal process
• Safety and Security: To protect the rights, property, or safety of Emblema Live, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Aggregated Data: Anonymous, aggregated data that cannot identify you

We take the security of your personal information seriously and implement industry-standard technical and organizational measures to protect your data, including:

• Secure data transmission using encryption
• Regular security updates and monitoring
• Controlled access to personal information
• Secure authentication powered by Firebase

As with any online service, you play an important role in security by keeping your account credentials confidential and using a strong, unique password.

We retain your personal information for as long as necessary to:

• Provide you with our Service
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Specific Retention Periods:

• Active Accounts: We retain your data for as long as your account is active
• Deleted Accounts: After you delete your account, we typically retain your data for 90 days to allow for account recovery, then permanently delete it
• Legal Requirements: Some data may be retained longer if required by law (e.g., financial records for tax purposes)
• Aggregated Data: Anonymous, aggregated data may be retained indefinitely for analytics purposes

If you wish to delete your account, you can contact us at privacy@emblema.live. We'll process your request within 30 days and confirm when your data has been deleted.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing your data
• Objection: Object to our processing of your data
• Data Portability: Request transfer of your data to another organization
• Withdraw Consent: Withdraw consent at any time where we relied on consent

To exercise these rights, please contact us at privacy@emblema.live. We will respond within 30 days of your request.

Note: Data export tools are currently under development during our beta phase.

We use cookies and similar tracking technologies to improve your experience and understand how our Service is used. Here's what we use:

Types of Cookies

• Essential Cookies: Required for the Service to function (authentication, security). These are necessary and cannot be disabled.
• Analytics Cookies: We use Google Analytics to understand how users interact with our Service. This helps us improve features and user experience.
• Preference Cookies: Remember your settings and preferences (language, theme).

Analytics Tools We Use

Google Analytics 4 (GA4): We use Google Analytics 4 with IP anonymization enabled to track page views, user journeys, and feature usage. This helps us understand how to improve the platform and prioritize new features based on actual usage patterns. IP addresses are anonymized before being processed, ensuring an additional layer of privacy protection.

Your Consent and Control

We respect your privacy choices:

• Essential cookies are automatically enabled as they're necessary for the Service to work
• Analytics cookies require your consent. When you first visit the site, you'll see a cookie banner asking for your consent
• You can change your cookie preferences at any time through your browser settings
• You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on

Note: If you disable cookies, some features of our Service may not function properly.

We use trusted third-party services to provide and improve our Service:

Firebase (Google Cloud Platform)

Firebase is our primary infrastructure provider and handles:

• Authentication: Email/password credentials and user authentication tokens
• Database: User profiles, events, talks, feedback, and badge data
• Hosting: Application hosting and content delivery
• Storage: User-uploaded files (profile pictures, event materials)

Data Location: Firebase may process and store your data on servers located in the United States and other countries outside the European Economic Area. Google provides appropriate safeguards for international data transfers, including Standard Contractual Clauses (SCCs) and compliance with the EU-U.S. Data Privacy Framework.

Google Analytics

Google Analytics collects usage data (pages visited, time spent, device information) to help us understand how users interact with the platform. This data may be processed in the United States.

Your Rights

These third-party services have their own privacy policies:

• Firebase Privacy Policy
• Google Privacy Policy

We encourage you to review their privacy practices. If you have concerns about international data transfers, please contact us at privacy@emblema.live.

Your information may be transferred to and maintained on servers located outside of your country, particularly in the United States where our infrastructure partners are located.

We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including the safeguards described in Section 10, such as Standard Contractual Clauses (SCCs) and the EU-U.S. Data Privacy Framework. These mechanisms ensure that your data receives an adequate level of protection regardless of where it is processed.

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top
• Sending you an email notification for material changes

Beta Notice: Privacy practices may evolve as we develop the platform. We will provide at least 30 days' notice for any material changes during the beta period.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@emblema.live

Data Protection Contact: For GDPR-related inquiries and data protection matters, you can contact us at privacy@emblema.live